Frequently asked questions (FAQ)


Everything you might want to know—tailored just like our garments.

 

✦ What is Dalynnja Le Clerq Couture?

Dalynnja Le Clerq Couture is a one-woman slow fashion label based in the Netherlands, founded by fashion designer and vintage lover Dalynnja de Klerk. Each piece is custom designed, carefully handmade, and inspired by the glamour of the 1930s, 1940s and 1950s—think elegance, detail, and timeless silhouettes.

 

✦ How does made-to-order work?

Made to order means your garment is only created after you place your order. This ensures zero fabric waste, ethical production, and a piece that’s made with you in mind from start to finish. You can order in a standard size or request customizations like waist or skirt length adjustments. Want it fully made to measure? That’s an option too! 

 

✦ Can I order a made to measure garment?

Yes! With the Made to Measure option, your garment is crafted according to your exact body measurements. Once you’ve chosen your design, fill out the measurement form here, and Dalynnja will take it from there. There is a small additional fee for this personalized service.

 

✦ What sizes are available?

Standard sizes range from XXS (EU 32) to XXL (EU 44).
If your measurements fall in between sizes, or you’d like to tweak the fit—like adjusting the waist or hem—just leave your notes at checkout, and Dalynnja will customize it accordingly. View the Size Guide & Chart

 

✦ How do I take my measurements?

Great question! Precision is key to a perfect fit. Check out the full Submit Your Measurements page, complete with step-by-step instructions and handy tips. Pro tip: wear the undergarments you plan to wear with your outfit and ask a friend to help.

 

✦ How long does it take to make my garment?

Each piece is carefully handmade, so please allow 3 to 6 weeks for production depending on complexity and order volume. Good things take time—and beautiful things are always worth the wait.

 

✦ Do you ship internationally?

Yes! DLC Couture ships worldwide from the Netherlands. Shipping costs and delivery times vary depending on your location. You’ll receive tracking information as soon as your piece is on its way. See a more thorough explanation and a list of shipping costs here: Delivery time & shipping costs

 

✦ Can I return or exchange a custom piece?

Due to the handmade, made-to-order nature of the garments, returns and exchanges are not possible—especially for made-to-measure or customized pieces. However, if you encounter any issues or something isn’t quite right, Dalynnja will always do her best to help.

 

✦ Do you accept custom design requests?

Absolutely! If you have a dream dress, gown, or vintage-inspired outfit in mind, Dalynnja can bring it to life. Whether you have photos, sketches, or just a vibe, send an email to info@dlccouture.com to start the design journey together. Learn more about Custom Pieces

 

✦ How can I contact you?

The best way to get in touch is via email at info@dlccouture.com, or through the Contact Page. You’ll always be speaking directly with Dalynnja—no robots, no middlemen.

 

✦ Where is DLC Couture based?

Dalynnja designs and creates each garment by hand in her atelier in the Netherlands. It's a slow, thoughtful, and very personal process—from sketch to stitch.

 

✦ Are your pieces ethically made?

Yes—100%. Each DLC piece is made with love, fair practices, and a deep commitment to sustainability. No mass production, no fast fashion. Just one woman, her passion, and the art of timeless tailoring.

 

What’s the difference between Made to Measure and Made to order?

Made to Measure starts with an existing design that's adjusted just for you.
Made to order (fully custom) is built from scratch; every seam, curve, and silhouette is crafted uniquely for your body and style.

 

At DLC, most orders follow our made-to-measure route for beautiful customization, but fully bespoke designs are also available—just ask!

 

Can I bring my own fabric?

Absolutely! Love a special fabric? Send it my way, and I’ll work with it—just share any details (weight, drape, origin) so I can make your design shine.

 

What about sustainability?

DLC is proud to follow slow-fashion ethics:

  • Pieces are made only when ordered, avoiding waste

  • Crafted by hand with time-honored techniques

  • Designed to last decades, not seasons

Every stitch respects people and the planet.

 

✦ What payment methods are available?

DLC offers a range of secure, user-friendly payment options to suit your needs—always without extra fees. You can pay using:

 

  • iDEAL (Netherlands)

  • Klarna (Pay Later / Pay in 3, where available)

  • PayPal

  • Credit Cards (Visa, MasterCard, American Express)

  • SOFORT Banking

  • Bancontact

  • Giropay

  • Bank Transfer

  • Invoice Payment

 

Whether you prefer to pay now, later, or in installments, we’ve got you covered. For full details on how each method works, visit our Payment Options page. If you’re unsure which method to choose or run into trouble during checkout, feel free to get in touch at info@dlccouture.com—I’m happy to assist!

 

✦ My country isn’t listed at checkout. Can I still place an order?

Yes! If your country doesn’t appear as a shipping option, just send me a message and I’ll do my best to arrange a custom shipping solution for you. DLC Couture ships worldwide whenever possible, so don’t hesitate to reach out!

 

Will I have to pay customs duties, taxes, or import fees?

Possibly. Import fees, customs duties, and taxes vary by country and are not included in your order total. These charges are set by your national customs office and are the buyer’s responsibility.

If you think your fees were calculated incorrectly, you have the legal right to request a detailed invoice from your local customs authority or delivery service. They may be able to clarify or even refund excess charges.

Please note: DLC Couture always includes the necessary and official customs forms to support smooth processing, including any applicable duty relief documentation. See a more thorough explanation here: Delivery time & shipping costs

 

✦ Have a question that's not on the list? Ask away!